Returns & Exchanges

At LIFT Safety, we stand behind the quality of our gear and offer a 30-day return window for items in new, unused condition with original packaging. We are committed to ensuring your safety equipment meets your professional standards and performance requirements.

Return Process

• 1.
  Initiate Return Request

  Contact our customer support team or log into your account portal to submit a Return Merchandise Authorization (RMA) request within 30 days of delivery.

• 2.
  Prepare Your Package

  Securely pack the unused items in their original product packaging, ensuring all tags and instructional manuals are included to qualify for a full refund.

• 3.
  Affix Shipping Label

  Print your approved RMA form and shipping label, then affix it to the outside of your package; please ensure no previous shipping marks are visible.

• 4.
  Inspection and Refund

  Once our warehouse receives and inspects the gear for safety compliance, your refund will be processed to the original payment method within 5-7 business days.